The worst experience in moving I've ever had! Moved my furniture and personal effects from France to UK. I can't even count the amount of breakages I had, they even managed to smash a whole in my brand new bread maker! Smashed items of china I can't even replace, some of sentimental value. Also I have multiple items missing which I will never get back. Disgusting service.
AVOID this company - they are officially insolvent - contact BAR for details!!!I signed a contract for a really high amount to ship furniture from Europe to Florida, as this company seemed to be most reliable. I was promised the shipment is there in 8-12 weeks (written in the contract).My furniture got picked up end of June and is still not shipped to Florida (after 14 weeks).I try to call them, but cannot get anyone on the phone. Emails are just not getting answered.Finally I have to report FRAUD at the police, as it seems, they don't have the shipment any more and I get no response by phone or email from them - it seems they are bankrupt.
I have called the BAR and this company has gone bust, they are waiting for it to go in to administration at any moment. You can get the money that you paid for the removal back from your credit card company or if paid through a different method, through the BAR. I have been able to locate my stuff as it was going to Spain and the only depot is in Kent. TRY TO CONTACT BAR; THEY MAY BE ABLE TO LOCATE YOUR STUFF AND GET IT DELIVERED. YOU WILL HAVE TO PAY THE SUBCONTRACT FOR THE DELIVERY OF GOOD THOUGH
Our items were collected last week and due for delivery today. No delivery. Nothing.We are going to the police tomorrow if word is not received.I have five phone numbers of contacts at the company. All of which are straight to voicemail.Our wedding photos and gifts and wedding certificates etc are all there.
Please be aware of this firm. I moved from Switzerland to Singapore. While packing asked the guys to bubble wrap the fragile stuff but was told that there paper is export quality. Only found later that goods were damaged. The quality of service is poor. Lots of damages and no answer or delays for insurance claims. It's been only 5 months. I will definitely explore consulting lawyer. Missing boxes and delaying tactics because of one or the other thing to quote under the policy guidelines. Huge mistake to use such an unprofessional and unreliable firm. I had a full insurance, paid additional amount for peace of mind but no use if you have Pearson dealing with claims. The claim handler at Pearson is such a lazy person, never bothers to keep you informed. I made a mistake to avoid reviews on the web. Please don't repeat the same mistake. To add more I am still waiting for my claim settlement after a year
Pearson Home Moving is a UK Moving Company based in Middlesbrough, North East England. Pearson Home Moving is located at Unit, 1, Mickleton Rd, Middlesbrough TS2 1RH, UK.
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