If I'm late or miss an appointment I lose my place at the surgery, however I've been sat here for over 30 mins after my appointment time, but that's ok!!! Joke of place and would put money on every surgery being the same.
My mother's GP. Doctors don't look at records and don't have the time to listen to patients. Always told no pre bookable appointments then told can only speak about the one issue when going in for an urgent appointment. Really poor practice. Policy's are detrimental to patients with real needs. Not holistic care providers.
Absolutely waste can't make appointment need to phone in morning phone to be told no appointents fully booked
Threw my mother out shes 72, for moving up the road, begged us to go with them when they moved from Normanby, staff are rude on phone and most of them need customer service courses, on how to speak to patients. No loyalty whatsoever. They actually had a meeting to see if she could of stayed, of course she wouldn't have, just do not go moving up the road they will throw you out. We are now happy in a new surgery :) I tried to give it no stars but it would not let me!
Never answer the phone and it always seems to be an automated voice message each time .
Crossfell Health Centre is a UK Doctor based in Middlesbrough, North East England. Crossfell Health Centre is located at Crossfell Rd, Middlesbrough TS3 7RL, UK.
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